Privacy Policy
This Privacy Policy explains how HaloEnhance (operating the brand HALOSOUNDS, at haloenhance.com) collects, uses, and protects information when you use our website and mastering service (the “Service”). HaloEnhance is operated by HaloEnhance.com (“we,” “us,” “our”).
1. Information We Collect
a. Information you provide
- Contact & account data: your email address when you make a purchase, create an account, or contact support.
- Payment data: when you buy a master, payment is processed by our payment provider, Stripe. We do not collect or store your full card number. We may receive limited transaction metadata (e.g., the last four digits, card brand, billing country, and a transaction ID) to confirm and support your purchase.
- Communications: messages you send us by email or support form.
b. Information collected automatically
- Usage & device data: IP address, browser type, device type, pages viewed, referring page, and timestamps, collected to operate, secure, and improve the Service.
- Cookies & similar technologies: see “Cookies” below.
c. Audio files
Because mastering happens in your browser, your uploaded audio is processed on your own device and is not sent to us. Any temporary copy exists only in your browser’s memory during your session and is discarded when you close or refresh the page.
2. How We Use Information
- To provide, operate, and maintain the Service and deliver the master you purchase.
- To process payments and send receipts, confirmations, and transaction-related emails.
- To respond to support requests and communicate with you about your account or purchase.
- To monitor, secure, debug, and improve the Service and prevent fraud or abuse.
- To comply with legal obligations and enforce our Terms of Service.
3. Legal Bases for Processing (EEA/UK users)
Where the GDPR or UK GDPR applies, we process personal data on the bases of: performance of a contract (to deliver the Service you purchase), our legitimate interests (to secure and improve the Service and prevent fraud), your consent (e.g., for non-essential cookies or marketing, where applicable), and compliance with legal obligations.
4. How We Share Information
We do not sell your personal information. We share limited data only with service providers who help us run the Service, under contracts that require them to protect it:
- Stripe — payment processing. See Stripe’s privacy policy at stripe.com/privacy.
- Hosting / infrastructure — Netlify to serve the website.
- Email delivery — Resend to send receipts and support replies.
- Analytics — a website-analytics provider (only where enabled) to understand site usage.
We may also disclose information if required by law, to protect our rights or users’ safety, or in connection with a merger, acquisition, or sale of assets (with notice where required).
5. Cookies & Tracking
We use strictly necessary cookies to operate the site and may use analytics or preference cookies to improve it. You can control cookies through your browser settings; disabling some cookies may affect functionality.
6. Data Retention
We keep personal data only as long as necessary for the purposes described here — for example, transaction and receipt records for as long as needed to provide support and meet tax, accounting, and legal requirements. Because your audio is not stored on our servers, we retain no copies of your music.
7. Your Rights & Choices
Depending on where you live (including under the GDPR/UK GDPR and the CCPA/CPRA), you may have the right to access, correct, delete, or port your personal data; to object to or restrict certain processing; and to withdraw consent. California residents have the right to know, delete, correct, and opt out of “sale”/“sharing” (we do not sell personal information) and not to be discriminated against for exercising these rights. To make a request, email Studiosbrightminds@gmail.com. We will verify and respond as required by law.
8. Security
We use reasonable technical and organizational measures to protect information, including HTTPS encryption in transit and reputable third-party processors. The local-processing design means your audio is not exposed to our infrastructure. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
9. International Transfers
We and our service providers may process data in countries other than yours. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
10. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Policy from time to time. We will post the new version here and update the “Last updated” date. Material changes will be communicated as required by law.
12. Contact Us
HaloEnhance.com
14 York St, Toronto, ON M5J 0B1, Canada
Email: Studiosbrightminds@gmail.com